We at CoinMarketStats,try to release plugin with features to satisfy your purchase 100%. If you find anything wrong with your plugin functionality, we try our best to squash it out immediately. But regardless that, if you are not satisfied with your purchase, don't worry. We offer 30 days money back guarantee. Before applying for refund request please read the following conditions.
Cases we offer refund
- If the product you purchased is completely non-functional.
- If we fail to respond to your support post in 48 hours (business days only).
- If the main product description does not match what it actually offers.
- If we are unable to fix your issues created by our product
Cases we don't offer any refund
- You have changed your mind about an item.
- You bought an item by mistake and the product(s) was sent/already downloaded by you.
- You bought an item and come back to our website after a while and submit a ticket that your website is broken or getting errors but no additional information provided & you refuse to provide more information if we ask.
- We don't offer refund if any other 3rd party product creates issues.
- The items you buy at a special price (e.g. promotions/discounts) will not be eligible for refunds too.
- We don't offer refund for any feature you ask that is not listed in our product description. (N.B: It is best for you to check the feature list and if the product has any demo preview, then check it too)
- We do not offer any custom work. Anything extra you need will have to be done by you or have to pay us for that customization. No refund will be issued on such a ground.
Your refund claim is applicable within 30 days after you have purchased our product.